Re-design experiences WITH your audiences.

A 5-step programme introducing the techniques of audience-centred experience design to help you re-open, move online and develop audiences.

Our Audience-Centred Experience Design programme uses a human centred design approach to create engaging visitor journeys WITH (and for) a wide diversity of participants and visitors. Funded by the EU, it has been road-tested across 6 countries in Europe, and brings proven impact. ​

We have adapted the full programme to an affordable online framework designed to introduce Audience-Centred Design as process you can follow to re-open or adapt online and physical experiences post-COVID-19.

​Standard Programme Price | £3,900

* Discretionary discounts available for smaller organisations

Get this programme for your organisation


The workshop programme and coaching takes you through 5 steps:

  • Understanding who your visitors are and what they really need
  • Using audience insight creatively, throughout your organisation
  • Co-designing new experiences
  • Testing out ideas
  • Putting ideas into practice

This introductory programme is devised and delivered by subject specialists at The Audience Agency, including CEO Anne Torreggiani.

​Standard Programme Price | £3,900

* Discretionary discounts available for smaller organisations

Get this programme for your organisation


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