Areas of expertise:
- Business and marketing planning
- CRM and ticketing
- Public engagement Training and facilitation
Carol works predominantly in Wales and is responsible for delivering a range of initiatives and support for organisations across the nation from her base in Cardiff. Her areas of expertise include planning, CRM and ticketing, loyalty, training and facilitation. Some key clients include Wales Millennium Centre, Arts Connect, Artes Mundi and Cardiff Classical Music Consortium.
Carol is a Fellow of the Chartered Institute of Marketing, a chartered marketer and sits on the boards of CIM Wales, the Arts Marketing Association and the Iris Prize Education Trust. She also leads the marketing module on the MA in Arts Management at the Royal Welsh College of Music and Drama and facilitates action learning sets for the CultureHive Digital Marketing Academy.