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Chief Marketing Officer

Areas of expertise:

  • Marketing and communications strategy and implementation
  • Brand strategy, development and management
  • Leading and developing teams

Jane is responsible for leading The Audience Agency’s marketing, communications and stakeholder engagement strategy, and growing the organisation’s profile and reputation.

Prior to joining The Audience Agency, Jane worked as a Marketing Consultant delivering projects for a range of cultural organisations including LW Theatres, Ashmolean Museum Oxford, The Postal Museum and Art Fund. Jane has also held roles at leading arts organisations including the National Theatre and the Royal Opera House, and as Head of Marketing at the V&A, led the team who transformed the V&A brand into one of the most successful in its sector, generating record visitor numbers and income. Additionally, Jane holds several voluntary and advisory roles in the sector and has spoken at conferences and seminars, on subjects including brand and organisational change, visitor research, and both corporate and exhibition marketing campaigns.

Jane has a degree in Graphic Design from Kingston University and is a Member of the Chartered Institute of Marketing. She's a member of the 20th Century Society, a keen museum and gallery goer and enjoys swimming and supporting Coventry City Football Club.


teh rest of the marketing and communications team

Image of Rosie Hanley
Rosie Hanley

PR and Communications Manager

Image of Myfanwy-May Lambert
Myfanwy-May Lambert

Content Editor

Image of Dominique Triggs
Dominique Triggs

Marketing & Communications Officer

Image of Laura Hillman
Laura Hillman

Marketing and Communications Associate, TAA Tech Ventures