Working at The Audience Agency


Why work for us

An organisation of talent and creativity

To deliver our work we rely on a team of talented and creative staff, a network of experts across different professions and disciplines: consultancy, research, operations and service delivery, software development, project management, marketing, finance and administration.

An organisation driven by its values

The Audience Agency’s values are at the centre of our culture. Being Connectors, People-centred and Trusted is important to us, and we reflect those values in everything we do. We are learning to become a largely remote-working organisation, with the team spread across the UK. Fairness, respect and a culture of collaboration and team-work come as standard at The Audience Agency.

What we offer

  • 25 days holiday plus 8 public holidays plus the days between Christmas and New Year.
  • Opportunity for flexible working patterns, which are open to all staff.
  • Commitment to (and budget for) career development.
  • Support for personal growth and development, whether that be volunteering or extended time off for travel (length of service dependent).
  • Regular and supportive feedback and appraisals.
  • Auto enrolment into a workplace pension scheme (employer contributions of 3% and employee contributions of 5%)

In return, we ask that all staff

  • retain a thirst for learning and development, of themselves and their team
  • work collaboratively and engage with others
  • respect and promote diversity and inclusion
  • act and behave according to The Audience Agency's values

Current Opportunities

Senior Research Officer

TAA is looking for an experienced and self-motivated quantitative research professional to support the design and delivery of a range of consultancy, research and evaluation projects in the cultural sector, supporting organisations to better understand their audiences.

Drawing on your experience and knowledge of best practice, you will advise on appropriate methodologies, conduct analysis, produce reports and insights and present findings. You will work with internal colleagues as well as liaise with clients externally, and mentor/coach junior members of the team.

You will contribute to the strategic development and design of research practice and methodologies generally as well as develop your own particular research specialism.

Applicants will need to have demonstrable experience delivering quantitative research in the customer, audience, visitor or user context. This may be through projects using secondary data or new primary data and should encompass research design as well as analysis of data. You will also have strong communication skills and the ability to present research in an engaging and accessible way. And you need to have a passion for quantitative data and research.

Job Description and Application Process

Diversity Monitoring Survey


Research Assistant

TAA is looking to recruit a new Research Assistant to grow the size of the current team.

You will provide support in producing research analysis, statistics and insight to help our clients understand more about their audiences with the aim of helping them grow their audiences and businesses.

This role would suit an analytical person who enjoys the rigor of working with data and is motivated by making a difference for organisations in the cultural sector. Applicants should have a good understanding of the principles of research and some experience of applying it in a work or academic environment. TAA have a strong track record in developing the careers of junior researchers and you will be encouraged and supported to undertake professional development whilst in post and will be trained in the specialist product and platform software.

Job Description and Application Process

Diversity Monitoring Survey


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