Embedding a learning process in your work is an essential part of developing the best possible offers for your audience.

How do you know if you've achieved what you set out to achieve? Evaluation enables you to assess what worked and what needs refinement, and measures the true impact you've had on your audiences and in your community.

We can help you to:

  • Learn by doing. Collaboratively build and implement a full evaluation framework and delivery plan.
  • See all angles. Deliver a full scale mixed-methodology evaluation focused on the key outcomes that are important to you.
  • Make meaningful change. Distil clear learning outcomes and action points from your evaluation to ensure a continued cycle of growth.
  • Stay on track. Embed a process of reflective learning and formative insight.


Get in touch to talk about evaluating your impact

Off the shelf

Our off-the-shelf solutions are quick-win ways to make meaningful change fast.

Designed for you

We work directly and collaboratively with your team to help you address your organisation's unique challenges and design long-term solutions that are right for you.

Bespoke Project Evaluation

Measure the success of projects, your impact on the community, & understand the potential of new offers.

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Participation Evaluation

Develop & evaluate exceptional learning programmes & gain understanding of your participatory audiences.

Visitor Journey Mapping

Evaluate and understand your visitor experience start to finish - from content & curation to parking and loos.

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Audience Insight Culture

Build confidence around using data to drive decision making at a strategic planning level.

related resources

Image of Case in Progress | London Borough of Culture 
Case in Progress | London Borough of Culture 

The Audience Agency is the official evaluation partner for the Mayor of London’s London Borough of Culture.

Image of Top Tips | Observational evaluation with young people
Top Tips | Observational evaluation with young people

Anya reflects on her recent work evaluating CELL – a STEM learning and dance project with Key Stage 2 pupils.

Image of Case in Point | For the Love of Words
Case in Point | For the Love of Words

Working with writer and performance poet Louisa Adjoa Parker to evaluate her ACE funded prison and community based spoken word project.

Image of Learning Diaries | Research for Everyone: participatory research and evaluation
Learning Diaries | Research for Everyone: participatory research and evaluation

Research Assistant, Sophie Hobson, reflects on the particularities and similarities of creating participatory research experiences that are accessible for people with autism.

Image of Learning Diaries | Top Tips for Commissioning Research and Evaluation
Learning Diaries | Top Tips for Commissioning Research and Evaluation

A tick list of top tips for making sure you’re getting the most for your money when putting together a brief.

Image of Case in Point | Visitor Journey Mapping in a London museum
Case in Point | Visitor Journey Mapping in a London museum

Working with a London museum to understand the impact that their new contemporary entrance and more accessible exhibition space has had on improving visitors' experiences.

Image of Guide | Fieldworkers
Guide | Fieldworkers

How to recruit, train and manage fieldworkers.

Image of Case in Point | Phizz-whizzing Focus Groups
Case in Point | Phizz-whizzing Focus Groups

How we led an in-world magical Roald-Dahl inspired evaluation of City of the Unexpected.

Image of Case in Point | Enhance
Case in Point | Enhance

We have been working with Extant, the UK’s “leading national organisation for the development and delivery of opportunities for visually impaired people to engage with the performing arts”, to evaluate the impact of their innovative Enhance pilot program.